Based on comments, likely someone purporting to be AGL as I moved my energy service from AGL today. Received 2 calls today from this number (not answered) and they left voice messages just saying 'Hello' multiple times. First call was a man, Second call was a woman. Number now reported as Spam and Blocked - thx all !
AGL retention calls – how to protect yourself? - +61 2 8229 5800 ((02) 8229 5800)
Übersicht — +61282295800
Expertenmeinung
Earlier this week, calls from +61282295800 have been flagged by many former AGL customers as unwanted retention attempts. The pattern shows a recorded greeting, occasional offers of credits, and requests for personal details such as name, address, or account numbers. While some providers legitimately follow up after a switch, the lack of a live agent and the pressure to accept a deal are red flags. Block the number on your handset, report it to the Australian Communications and Media Authority, and contact AGL directly using official channels before sharing any information. Keep a log of call times to help regulators identify abusive practices.
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Nummer bewerten — +61282295800
Aktuelle Meldungen für (02) 8229 5800
Just moved from AGL to Red Energy after years of frustration. This line called me yesterday morning and again today. Sharing these experiences is gold, man!
The call pretended to be from AGL; like previous reports, I blocked the number after leaving a message.
Experiencing the same issues as others, I filed a report and chose to block this number.
Reluctant to share personal information, I said I'd call back on the 13 number; the representative claimed there were no records of our call. I also haven't switched providers.
Beware of potential scams via phone calls, including those from live individuals, automated systems, or text messages, all of which can compromise your personal or financial information.
I received a call from this number shortly after leaving AGL
Data was compromised by a scammer using the Australia electoral registry
I was driving when i recieve a call from this number, it show up as unknown caller, i didnt answer it, i just left AGL and i dont understand why they are calling me
Driving down the road, I saw an unknown number flash on my screen. Figured it wasn’t urgent and let it ring out. I’d just wrapped up my AGL account two days ago. Weird they might be pitching better rates to lure new customers while loyal folks like me should get the savings too, man.
Beware of phone scammers - they'll try to steal your cash or info through calls or texts.
Massive thanks to everyone who posted updates about this number. We've had multiple calls in the past few days and I'm pretty shure it's AGL - we just left them...
The caller claimed to represent AGL, seeking feedback on why the service was being switched to another provider; a deal was offered, which had also been emailed two days prior, as part of customer retention efforts.
The call originated from AGL, the energy supplier, reaching out to understand why I moved to another provider. They referenced a deal emailed two days earlier, indicating a retention effort. If you answer, feel free to tell them their rates are higher than competitors.
Not a scam - it's actualy AGL and they're trying to keep you on board. They'll offer you a deal - just don't expect a miracle!
I recieved a call from this number, but they didnt leave a mesage, I had just switched to a different electricity provider, so maybe it was related to that
Got a ring from that number with no voicemail left. I usually dodge unknown callers. Might be tied to my recent move from AGL to another power provider, given the complaint threads I've seen about this line, you know?
They called and didnt leave a message - dodgy AF. I just left AGL for another provider, so maybe that's who it is...
Initially, the call seemed legitimate, claiming to be from AGL, but the request for personal details such as full name and address before disclosing the purpose of the call raised suspicions, leading to the conclusion that it was likely a scam.
Sounds like it was an AGL call, yet I’d just switched away because the service was a nightmare. The caller demanded my full name and address before saying anything useful, which felt off. So I just slammed the phone, man.
Seems like AGL - they needed my full name and adress before they could tell me what they wanted. Fishy, if you ask me.
I appreciate the updates and comments from others who have received calls from this number, as it has helped me understand the situation.
Got multiple rings from this line. Shout‑out to everyone sharing updates and experiences about this caller – it’s been really helpful, lol.
Thanks for all the updates, guys. We've had heaps of calls from this number too.
It appears that someone is impersonating AGL by making calls, which I confirmed with the actual company when I contacted them to report the issue. They assured me that they never request customer IDs over the phone and that the numbers used by the scammers are not affiliated with AGL.
After alerting AGL about an impersonator, they verified that authentic agents never request ID or personal data over the phone, so stay wary of calls from non‑AGL numbers.
AGL's got a scammer impersonating them - beware! They'll ask for your ID, but AGL wouldn't do that. They said so themselfs.
This call was an attempt to phishing, where the caller claimed to be from AGL's retentions team and asked for personal details, but it was revealed to be a scam after verifying with AGL.
A representative from AGL contacted me, despite my history of dissatisfaction with their services, which led to my departure after a significant price increase. The caller suggested I visit their website for better deals, which I found unhelpful. I had missed the call but was unsurprised by their attempt to win back a former customer.