Verify caller identity before sharing details—always call back using the official company number from their website. This prevents impersonation risks. Legitimate energy providers like AGL often contact customers for billing or supply issues, but confirm through trusted channels. If the call seems helpful, note the reference number provided and follow up independently. Block suspicious follow-ups and report to authorities if pressured for payments. Stay cautious with personal info; power company reps should never demand immediate action over the phone.
He claimed to work for AGL and other firms, and managed to determine the issue with the electricity supply to my property
Appreciate the friendly agent from the power company.
