A call claimed to be from Optus, with the speaker knowing my full details and alleging a wifi issue and possible phone hack. He offered to fix it, but ended up making things worse, so I sent him away and restored my phone. Looks like a new call centre is operating—many similar posts dated 2/7/25 show the same prefix with different extensions. They really need a real job.
Optus Scam Alert: Fake Hacking Fix? - +61 2 7245 4451 ((02) 7245 4451)
Overzicht — +61272454451
Expertadvies
Receiving a call claiming issues with your wifi or phone hacking is a classic scam tactic, especially when the caller knows your name to build false trust. Scammers often impersonate providers like Optus to trick you into granting remote access, leading to data theft or malware installation. In this case, the caller tried to 'fix' a non-existent problem but got interrupted. Always hang up immediately on unsolicited tech support calls—don't engage or share details. Verify issues directly through official apps or websites, and report suspicious numbers to authorities like the ACCC. Enable call blocking on your phone for peace of mind; these frauds prey on urgency but can be stopped by staying skeptical.
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