The provided information suggests that the caller is involved in a refund scam, targeting vulnerable individuals, including the elderly and those with dementia. The caller claims to be from a reputable company, such as Domestic and General or Legal & General, and attempts to convince the victim that they are due a refund for a cancelled policy or incorrect payment. The scammer uses an articulate and educated tone to sound convincing, but ultimately tries to obtain sensitive information, such as bank details or credit card numbers. It is essential to be cautious when receiving calls from unknown numbers, especially if they claim to be from a company and request personal or financial information.
To verify, the fraudster continues to use this number, deceiving victims into providing card details; requesting the three digits on the back of the card is a clear sign of theft, not a legitimate refund.
The person said they were with Domestic and General and offered a refund, demanding my card details. I foolishly supplied them, and a charge appeared the next day; I reported it as unknown and was fortunate to receive a refund. I’ll be more vigilant in future.
At 4 pm on a Saturday, my elderly relative received a call from an individual claiming to be from Domestic and General, offering a refund of 179 for cancelled appliance insurance, which I found to be suspicious, and when I took over the call, the person became evasive and attempted to extract personal details from me, prompting me to report the incident to Action Fraud
Businesses should avoid responding to calls from this number due to fraudulent refund schemes
A vulnerable elderly woman with dementia was targeted by this number. Fortunately, I intervened as she was desperately searching for her bank details. The caller attempted to extract her information, but I suggested they mail a cheque instead. I later checked the number online to confirm it was a scam.
Encountered a call like the previous post. They mentioned taking a payment by mistake and wished to refund, but my card had expired. Very persuasive and clear. Provided the credit card number I allegedly used. Checked it on Credit Card Validator site and it was from a bank I’ve never had an account with. FRAUD.
A voice message was left from this number, allegedly from Legal & General, discussing a refund in a surprisingly refined accent, which warrants caution
A refund scam was attempted by a man claiming to be from Domestic and General, requesting card details to process a supposed refund of £179.
