Sounds like a scam; the bloke claimed to be from DWP, cheers.
DWP Impersonators on the Line - +44 20 3996 1946 (020 3996 1946)
Résumé — +442039961946
Avis d’expert
Hang up immediately if a call claims to originate from the DWP without prior expectation. Scammers often impersonate government departments to extract personal details or payments. Verify legitimacy by contacting the official DWP helpline using a trusted number, never the one provided by the caller. Enable caller ID blocking on your phone to reduce unwanted rings. Report suspicious calls to Action Fraud promptly. These tactics prey on trust in authorities, so stay sceptical of unsolicited demands for information. Protecting your data starts with not engaging.
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The caller claimed to represent the DWP.
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