Stop answering—these calls are likely a spoofed scam pretending to be Cox Business. The combination of a short‑code text and a toll‑free number that mirrors a legitimate brand is a classic spam tactic to harvest personal data or push unwanted services. Never share account details or click reply options unless you’ve verified the source through a known channel. If the message urges you to call back, hang up and independently look up the official Cox Business contact info. Register the number with the National Do Not Call Registry and block it on your phone. Report suspicious activity to the FTC to help curb future attacks.