Picture this: your phone lights up, the display shows a familiar bank name, and a recorded voice warns you about a past‑due credit card balance. Callers from 866‑535‑9492 often claim to represent Citibank’s collections department, asking for personal details to resolve the issue. Some recipients report robotic messages and vague "card holder services" prompts, which raise red flags for scams. Verify the call by hanging up and dialing the official number on the back of your card—never share SSN or full card numbers with unsolicited callers. If the call is truly about a missed payment, the bank will confirm it through a secure channel. Stay cautious, and use call‑blocking tools if the calls become persistent.
After receiving a call from this number, I investigated and found that others have reported it as a potential scam
These individuals are attempting to obtain sensitive information, such as SS# or credit card details, and are unwilling to discuss the matter without it, which raises suspicions of a scam, especially when they provided the number 1-800-680-0926
I dont think this is a legit call, i have a citi credit card but i always pay on time.
Daily calls are being received from these individuals.
Beware of the call claiming to be from Citicard, stating a payment is due immediately and requesting bank account information for payment
This morning i got a call from this number, they knew my name and want me to reply
This appears to be a scam related to a Citi bank airline card.
This number calls me daily with robo calls
